Clement, there's so much happening in May

Monday, May 20, 2019

Here's a round up of our highlights
WorldRemit View this email in a web browser
Check out what we've been up to!

Hi Clement,

Here at WorldRemit, we’re always trying to improve and bring you the very best service we can. This month, we’re unveiling our brand new How it Works video (among other exciting things!). Read on to find out more.


Everything you need to know to send money online with us
Everything you need to know to send money online with us
To make it as easy as possible for you to send money with us, we’ve updated our How it Works page! Check out our shiny new video, where we’ve turned you, our customers, into superheroes – because in our eyes, you’re all superheroes for supporting your families back home.
Watch the new video

Refer a friend

Get 20 GBP when you refer a friend
If you love our service, why not tell your friends? All you need to do is refer your friends to us, and the best part is you’ll both get a 20 GBP reward voucher* once they’ve sent their first transaction!
Refer a friend

Send money to yourself abroad
Send money to yourself abroad
We don’t just help you send money to family and friends, you can also send money to yourself when you travel! Whether you want to collect cash, pick up funds from a local bank or top up your phone, here’s our guide to sending money on the go.
Read more


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This message was sent to enochclement@gmail.com from 62 Buckingham Gate, London, SW1E 6AJ, United Kingdom. Company registration number: 07110878.

WorldRemit Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 and Electronic Money Regulations 2011. Registration number: 900891. © WorldRemit.

*For more information on our Refer a Friend promotion, click here for the FAQs and here for the promotion Terms and Conditions. 

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posted by Enoch Clement at 7:05 PM 0 comments

Important news about your agreement with WorldRemit

Wednesday, May 15, 2019

Plus, we're updating our terms and conditions
WorldRemit View this email in a web browser

News and important changes to our terms and conditions


Dear Clement,

Just a quick but important one from us: we’re legally required to notify you about some changes to our terms and conditions happening from 17 July 2019.

The great news is that these changes aren’t just legal updates, they also allow us to launch a digital money account for our UK customers – it’s a new service on our app that lets you send, receive and store money with us.

Learn more about the digital money account

What are the changes?


(1) relevant information for if you choose to use our new digital money account. If you’d like to find out more about the service and what it can do for you, just click here;

(2) important wording required by the European Payment Services Directive (PD2) and Electronic Money Directive in relation to topics such as storing digital money, access to and protection of electronic payment accounts and the timeframes for payees to receive payments;

(3) updated wording in relation to the extent of our liability to you in circumstances in which unauthorised payments are made. As part of this, you are obliged to take reasonable steps to keep the details you use to access our service safe to prevent their fraudulent use. The terms will govern how we assess if you are entitled to a refund, and if so, the amount; and

(4) simplifications to the terms to make them easier to understand and clarifications of some provisions to ensure they are in line with legal requirements.  

It’s well worth printing the updated terms and conditions for future reference.

View the new terms and conditions

You can view a copy of the new terms and conditions, which will apply from 17 July 2019, at the top of this page and via the button above.

The new terms are above the current terms and conditions, which will remain effective until then. On 17 July 2019 the current terms and conditions will be removed and replaced in full by the new ones. There is also an FAQ here if you have any questions.

If you choose to continue using our services or start using the digital money account after 17 July 2019, it will be deemed that you’ve accepted these changes, and the new terms and conditions will apply to our services.

Thank you for choosing to send with us.

Best wishes,
Your WorldRemit team







This message was sent to enochclement@gmail.com from 62 Buckingham Gate, London, SW1E 6AJ, United Kingdom. Company registration number: 07110878.

WorldRemit Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 and Electronic Money Regulations 2011. Registration number: 900891. © WorldRemit.

You are receiving this service email because you have registered to WorldRemit. You can amend your Preferences for marketing emails by using the link below, however you will continue to receive essential service updates like this via email.

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posted by Enoch Clement at 7:33 AM 0 comments